All Posts in Digital Rights Tracker

January 17, 2025 - Comments Off on Pak-ID services shifted to mobile apps, for ease, security: NADRA

Pak-ID services shifted to mobile apps, for ease, security: NADRA

Pakistan’s National Database and Registration Authority (NADRA) will no longer update PAK-ID services on its website, and is instead directing Pakistani citizens to use its mobile apps for digital identity-related services. Visitors to the website will receive a pop-up informing people of the closure of the website, and telling people to download the relevant apps for their mobile phones. The status of applications made through the website prior to the change on January 17, however, can still be checked via a link provided on the website.

 

Federal Interior Minister Mohsin Naqvi said that the shift to mobile apps came about in part due to reports of users of NADRA’s website experiencing difficulties, especially overseas, in addition to tackling the criminal exploitation of citizen data through counterfeit websites. Naqvi also announced that NADRA would be launching regional centres on March 31th onwards, in Azad Jammu, Kashmir, Gwadar, and Gilgit-Baltistan.

January 14, 2025 - Comments Off on Telecom Infrastructure, not Firewall, Cause of slow internet: PTA

Telecom Infrastructure, not Firewall, Cause of slow internet: PTA

Pakistan’s Web Management System WMS) or “Firewall” is not responsible for slow internet or internet disruptions, according to the Pakistan Telecommunication Authority (PTA) – rather, the shoddy state of telecommunications infrastructure is to blame. According to PTA documents, more than 21,000 sites related to nationwide telecommunication infrastructure suffers from or are susceptible to  power outages and load-shedding, owing to a lack of generators (required for backup in the case of power failure). Further to this, more than 739 physical sites have fallen victim to theft, with generators and other equipment stolen, 147 sites being hit by terrorists over a five year period.

On the other hand, according to the PTA documentation, the WMS, or more accurately earlier incarnations of it, have not caused internet speed to be impacted – a claim that would raise eyebrows of many over the past six months or so.

January 10, 2025 - Comments Off on Internet Disruptions and Shutdowns In January

Internet Disruptions and Shutdowns In January

Between January 1-10, 2025, Pakistan faced significant internet disruptions across 15 regions, severely impacting connectivity and digital access. Karachi, Islamabad, and Kashmir experienced heavy censorship, including social media bans and throttled internet and data networks. Protests, political events, and security operations drove many shutdowns, with localized disruptions in Gwadar and Swat.

A major submarine cable fault on January 2 caused nationwide slowdowns, crippling e-commerce and affecting critical infrastructure. Despite mitigation efforts, such as additional bandwidth, the incident exposed vulnerabilities within Pakistan's digital infrastructure, emphasizing the urgent need for improved internet stability and protection of digital rights.

January 9, 2025 - Comments Off on WhatsApp, Others Shifting Operations Outside Pakistan

WhatsApp, Others Shifting Operations Outside Pakistan

Constant internet shutdowns and disruptions have led to WhatsApp and other companies to relocate various aspects of their technical operations outside of Pakistan, according to Pakistan Telecommunication Authority (PTA) documentation. WhatsApp, widely used across the world and Pakistan, has had to relocate its Content Delivery Network servers, necessary for enhancing and stabilising traffic performance, outside of the country – a shift that has in turn impacted WhatsApp users in Pakistan and their ability to send and receive messages. This has led to delays for WhatsApp users, and highlights the rising costs – financial and otherwise – of Pakistan’s constant internet shutdowns and overall disruptions.

The shift by WhatsApp, owned by Meta (which also owns Instagram and Facebook) to relocate outside of Pakistan indicates a growing concern by digital service providers as to the unreliably of the country’s infrastructure, even as the nation’s government promotes and aims to ensure investors of more stability.

January 8, 2025 - Comments Off on Ministries Unresponsive to Right To Information: Fafen Report

Ministries Unresponsive to Right To Information: Fafen Report

The majority of government ministries are not complying with Pakistan’s Right to Information Act (RTI), according to the Free and Fair Election Network (FAFEN), in a report released on January 7. According to FAFEN, “this gap enables the proliferation of misinformation and disinformation”. Analysing the websites of forty divisions of thirty-three federal ministries, FAFEN found that,

“none of the assessed entities fully complied with the RTI Act, which mandates government bodies to proactively disclose public information online, in accordance with the principles of Article 19-A of the Constitution. Moreover, over one-third of the ministries did not respond to information requests as required by the law.”

After assessing these websites, FAFEN filed RTI requests with the federal ministries in question, and found that only 19 respond and that 14 ministries refused to do so. Of the ministries that did respond, only 9 responded within a stipulated 10 day period.

“only nine ministries (27%) provided the requested information within the stipulated 10 working days. However, 10 ministries (30%) provided the information after the legally-required timeframe. The remaining 14 ministries have yet to provide the requested information.”

FAFEN’s assessments took place between April and June 2024.

January 8, 2025 - Comments Off on Starlink, other LEO Licences Being Reviewed for Pakistan

Starlink, other LEO Licences Being Reviewed for Pakistan

Starlink’s license to operate in Pakistan is being reviewed, said Pakistan’s federal Minister for IT, Shaza Fatima Khawaja, bringing the satellite internet network owned by Elon Musk one step closer to possibly operating in Pakistan. Though the company has been registered with the Securities and Exchange Commission of Pakistan (SECP), it does not yet have a license to operate in the country.

Starlink is one of three of Low Earth Orbit (LEO) operators vying to provide satellite internetas reported by Geo TV on January 14. Satellite internet is in increasing demand, owing to ongoing internet disruptions and shutdowns, as well as internet infrastructural issues. OneWeb and Shanghai Spacecom Satellite Technology (SSST) are also looking to enter the Pakistani market, but as with Starlink have yet to receive licenses that permit them to operate in the country.

At present, High Earth Orbit (HEO) satellite providers do operate in (or more accurately, above) Pakistan, providing satellite television and telecommunication services to Pakistanis. Interestingly, and according to The News of Pakistan, many of the HEOs operating in Pakistan have not registered with the SECP, calling into question regulation compliance requirements.

January 6, 2025 - Comments Off on Roll out 5G now to tackle slow Internet, says IT Industry

Roll out 5G now to tackle slow Internet, says IT Industry

Hashtag(s): #InternetShutdowns, #5G, #Keepiton, #InternetAccess.

Frequent internet shutdowns and disruptions are causing severe economic losses for
Pakistan, and the government must now roll out 5G to tackle this crisis, according to
Pakistan’s IT industry. As the independent VPN review website TopVPN observed in their
report on the economic impacts of global internet shutdowns, Pakistan was the most
severely impacted, suffering a US$1.62 billion hit to the economy, and with 82.9 million
users being affected. Coupled with statements made by the head of P@SHA last month
claiming that Pakistan risks facing yearly financial losses up to US$150 million, the IT
industry has called for the rollout of 5G to be sped up, through a March 2025 spectrum
auction. The head of P@SHA has also pushed for new undersea cables to be installed, and
for cell towers to be enhance for fibre-optic capabilities.

January 6, 2025 - Comments Off on Starlink “waiting for approval from the government”: Musk

Starlink “waiting for approval from the government”: Musk

Hashtag(s): #Internet, #ElonMusk, #InternetAccess.
Starlink, the satellite internet network owned by Elon Musk, could be coming to Pakistan,
according to an X/Twitter conversation between Musk and a Pakistani X user, and which
has been picked up by Pakistani news outlets. When asked by the X user over the weekend
to bring Starlink to Pakistan, Musk replied, via his own account, that “We are awaiting for
approval from the government”. This appears to be borne out by IT Minister Shaza Fatima,
who responded, when asked by journalists at Starlink, that “It is registered, and the
licensing is in process.”
Given frequent internet shutdowns, as well as ongoing issues with internet infrastructure
in Pakistan, calls for Starlink to come to Pakistan, as a means of bypassing these issues, are
on the surface understandable. Starlink, however, has proven to be controversial, with
access in Ukraine being temporarily halted for political reasons, as well as in Gaza.

January 4, 2025 - Comments Off on Underwater Cables Reason for Internet Slowdown: IT Minister

Underwater Cables Reason for Internet Slowdown: IT Minister

Hashtag: #InternetAccess, #DigitalPakistan, #InternetInfrastructure.

International submarine cables are responsible for slow internet speeds over the weekend,
and this is being rectified, according to IT Minister Shaza Fatima. According to IT Minister
Fatima and the Pakistan Telecommunication Authority, the submarine cable known as
Asia-Africa-Europe 1 (or AAE-1) suffered a fault around Qatar, that caused a severe
degradation in the quality and speed of internet access in Pakistan. According the Minister
and the PTA, “the issue of degradation of Internet services due to fault in AAE1 submarine
cable on January 2, 2025 ad hoc bandwidth has been arranged and added in the system”.
According to additional reports, a new underwater cable is being laid that will provide
more stable internet connections, via system called the “2Africa Submarine Cable”, backed
by a consortium that includes Meta, China Mobile and the Saudi Telecom Company. The
Minister and PTA did not address earlier internet disruptions, however, which have been
attributed by rights groups to the development of the internet “firewall” or Web
Management System.

January 4, 2025 - Comments Off on Internet Shutdowns Cost Pakistan US$1.62 Billion: Report

Internet Shutdowns Cost Pakistan US$1.62 Billion: Report

Hashtag(s): #InternetShutdowns, #KeepItOn,
Internet shutdowns over the course of 2024 has cost the Pakistani economy US$1.62
billion, according to a report by TopVPN, an independent VPN review website. According
to TopVPN, government-mandated internet shutdowns in 2024 resulted in a global
economic cost of US$7.69 billion, of which Pakistan was the most severely impacted,
followed by Myanmar (US$ 1.58 billion) and Sudan (US$1.12 billion). This is a drastic
increase from 2023, where the total cost to Pakistan was US$237.6 million, according to
TopVPN’s report for 2023. In additional to the economic cost, the TopVPN estimates that
82.9 million users in Pakistan were negatively affected over the course of 2024.
According to the report, 82.9 million internet users in Pakistan were impacted by the
shutdowns, with “Peaceful Protest” and “Free & Fair Elections”, two other benchmarks,
were also impacted, as can be confirmed by the ongoing ban on X (Formerly Twitter). The
report also highlighted that social media platforms, X in particular, were a key target of
internet shutdowns in 2024, worldwide.
TopVPN calculated the economic costs of internet shutdowns by “using the Netblocks Cost
of Shutdown Tool, which is based on the Brookings Institution method, with CIPESA’s
specialized model used for sub-Saharan Africa. Regional shutdown costs are derived
from the region’s economic output as a proportion of national GDP.”