OpenAI reported that over one million ChatGPT users each week send messages containing "explicit indicators of potential suicidal planning or intent." This represents approximately 1.2 million users out of the 800 million active weekly users. The company also estimates that slightly fewer than 600,000 users show signs of mental health emergencies related to psychosis or mania. Following a public lawsuit, OpenAI has since increased parental controls, expanded access to crisis hotlines, and updated its chatbot to better recognize and respond to users experiencing mental health crises. The company has enlisted over 170 mental health professionals to assist in its research.
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