About The Helpline

The demand for a reliable, confidential, and judgement-free resource for women and girls facing technology-facilitated gender based violence became evident through DRF’s Hamara Internet project, where young women frequently sought guidance on handling threats to their online presence. Additionally, the tragic case of Qandeel Baloch underscored the devastating consequences of doxxing and TFGBV, reinforcing the need for structured support mechanisms. In December 2016, DRF launched the Cyber Harassment Helpline. After 8 years of providing support to thousands of women, children, journalists, and human rights defenders, our journey led us to reimagine ourselves as the Digital Security Helpline. As a digital security and threat response helpline, we continuously adapt and expand our services to meet the evolving needs of our callers. Our efforts go beyond immediate assistance: we provide holistic long-term support through legal aid, counseling, and advocacy.

Removing impersonation of accounts, groups, or pages created by fake users or perpetrators.

Reactivating accounts, groups, or pages that were wrongfully suspended.

Restoring hacked accounts, groups, or pages.

Our Incident Response Analysts and Digital Security Experts provide personalized tips and tools to help protect against:

Device hacking or confiscationMalware-infected devicesPhishing and social engineering tacticsDigital surveillance threatsData breaches and data encryption attacksAI-generated and manipulated images, videos, or audio used for deception.

Our Incident Response Analysts and Digital Security Experts provide personalized tips and tools to help protect against:

Device hacking or confiscationMalware-infected devicesPhishing and social engineering tacticsDigital surveillance threatsData breaches and data encryption attacksAI-generated and manipulated images, videos, or audio used for deception.

Through our Trusted Partner channels, we assist in the removal of harmful or abusive content, including:

Online harassment & cyberbullyingDoxxingHate speech & incitementDisinformation & defamation campaignsSextortion & gender-based violenceContent related to device theft Impersonation or identity theft

WomenChildrenJournalistsHuman rights defendersGender minoritiesReligious and ethnic minority communitiesLawyersLawyersCivil society

Who is the Helpline for?

Expanded Legal & Counseling Support